bdb77's Privacy Policy — Your Data Is Our Responsibility
The personal information of all registered users on the bdb77 platform is kept strictly secure — through SSL encryption and fair data management practices.
Introduction & Scope
This Privacy Policy applies to all digital services of the bdb77 platform — the website, mobile browser version, and all related digital channels. This policy establishes the legal basis of your relationship with bdb77 and explains under what circumstances, for what purposes, and by what methods we process your personal information.
By using the bdb77 website or creating an account, you accept the terms described in this policy. If you disagree with any part of this policy, please stop using the relevant services and contact our support team.
This policy may be updated from time to time. For any significant changes, we will send a notification to your registered email address or publish a clear notice on the platform.
What Information We Collect
bdb77 collects only the information necessary to provide our services. The types of data are described below by category:
2.1 Information You Provide Directly
The information you provide directly during account registration and management includes:
- Full name and date of birth (for age verification — only persons aged 21 or older may use this platform);
- A valid mobile number and email address;
- A username and password chosen by you for account login (passwords are never stored in plain text — they are always hashed);
- Payment account details for financial transactions — applicable identification numbers for bKash, Nagad, Rocket, or bank transfers.
2.2 Automatically Collected Information
When you use the bdb77 platform, certain technical information is automatically recorded:
- IP address and device identifiers;
- Browser type, operating system, and screen resolution;
- Date and time of platform access (Bangladesh Standard Time, BST UTC+6);
- User navigation patterns — which pages you visited and for how long, which game sections you browsed, etc.;
- Referral URL (if you arrived via an external link).
2.3 Identity Verification Information
For withdrawal requests above a certain amount, account security recovery, or based on applicable regulatory requirements, we may request a digital copy of a government-issued identity document (such as a National ID card). These documents are stored only in a secure, encrypted environment and are not retained beyond the required period once verification is complete.
Purpose of Data Use
bdb77 uses collected information for the following legitimate purposes:
3.1 Providing Contractual Services
- Account creation and management;
- Processing deposits and withdrawals via bKash, Nagad, Rocket, and bank transfers;
- Managing betting and gaming activities;
- Distributing welcome bonuses, VIP rewards, and applicable promotional benefits.
3.2 Security and Fraud Prevention
- Detecting unauthorized access and suspicious transactions;
- Identifying multiple account use or manipulation;
- Ensuring age verification (for users aged 21 or older only).
3.3 Customer Service Improvement
- Providing support via live chat and email;
- Sending service-related notifications and updates;
- Personalizing and improving the user experience.
3.4 Responsible Gaming
We monitor usage patterns to identify potentially problematic behavior at an early stage and take supportive action where needed. This is part of bdb77's responsible gaming commitment.
Data Storage & Security
4.1 Retention Period
bdb77 retains necessary information for as long as your account is active. After an account is closed, financial transaction records are kept unchanged for a specified period to meet applicable legal obligations. Beyond that period, data is securely deleted or irreversibly anonymized.
4.2 Technical Security Measures
The technical security measures bdb77 has put in place to protect data:
- SSL Encryption: All data transmission between the website and the user's browser is encrypted using TLS/SSL technology.
- Secure Servers: Personal information is stored on access-controlled, firewall-protected servers.
- Password Hashing: User passwords are never stored in readable form — industry-standard cryptographic hashing algorithms are always used.
- Regular Security Reviews: Our platform undergoes regular security assessments so that potential vulnerabilities can be identified and resolved quickly.
- Access Controls: bdb77 staff are only granted access to the information required to carry out their duties — the principle of least privilege is always followed.
4.3 Special Protection for Payment Information
Full identifying details of bKash, Nagad, or Rocket accounts are not stored on bdb77's servers. Payment processing is completed through the relevant secure gateway. For bank transfers, applicable information is securely deleted after the transaction is complete.
Sharing Data with Third Parties
bdb77 does not sell or rent user information for commercial purposes. Information may be shared with third parties only in the limited circumstances described below:
- Service Provider Partners: With trusted third parties that provide payment processing, technology infrastructure, or fraud prevention services — solely for the purpose of delivering contracted services and under strict confidentiality agreements.
- Legal Obligations: In response to a court order or a lawful request from a competent authority — only the minimum necessary information will be provided.
- Business Restructuring: In the event of a merger or acquisition of bdb77's business, users will be given advance notice and the same privacy standards will be maintained.
Outside the cases listed above, bdb77 does not disclose user information to any third party without the user's written consent.
Cookies & Tracking Technologies
The bdb77 website uses cookies and similar technologies that help improve your user experience. Types of cookies and their purposes:
6.1 Essential Cookies
These cookies are essential for the basic functionality of the platform — maintaining login sessions, validating security tokens, and temporarily holding form data. They cannot be disabled.
6.2 Functional Cookies
Used to remember your preferred language, game type, or display settings. You can manage these through your browser settings, though some features may be reduced.
6.3 Analytics Cookies
Collect anonymous statistics to understand which parts of the platform are used most and where there is room for improvement. This data does not identify any individual.
User Rights
Registered users of bdb77 have the following rights regarding their personal information:
7.1 Right to Access Information
You can find out at any time what information bdb77 holds about you. A request to view this information can be sent to our support team by email.
7.2 Right to Correct Information
If there is an error in your stored information, you may request a correction. We will verify and make the correction within a reasonable time.
7.3 Right to Delete Information
After closing your account — and subject to fulfilling legal retention obligations — you may request that your personal information be deleted. Where financial and transaction records cannot be fully deleted, they will be anonymized.
7.4 Right to Object to Processing
You may object to any data processing beyond our contractual obligations. We give you the option to opt out of marketing communications at any time.
7.5 How to Exercise Your Rights
To exercise any of the above rights, contact the support team. We will verify your identity and process your request within a reasonable time.
Protection of Minors
bdb77 strictly provides services only to persons aged 21 or older. We do not and will not knowingly collect information from minors. If we are informed that a minor has registered or provided information, the relevant account will be closed immediately and all information will be securely deleted.
If you believe that a minor has registered on bdb77, please notify our support team immediately.
Policy Changes & Notification
bdb77 periodically reviews and updates this Privacy Policy as needed. For significant changes to the policy:
- A notification will be sent to your registered email address;
- A clear notice will be published on the main page of the website;
- The new effective date will be stated at the top of the updated policy.
Continued use of bdb77 after changes have been made will be taken as your acceptance of the updated policy. If you do not agree with the revised policy, please contact our support team about closing your account.
Questions or Requests About Privacy
Get in Touch with Us
Contact us for any questions about the Privacy Policy, requests to access or delete your information, or any concerns — we are available 24/7.
Email Support
[email protected]Live Chat
Available 24/7 — service in Bengali and EnglishResponse Time
We process your request as quickly as possible.To process your privacy-related request, we will verify your identity to ensure that only the true account owner can access or modify the information.